QTSC9, Quang Trung Software City, District 12, Ho Chi Minh City, Viet Nam
4 Business Strategy Suggestions for Vietnamese IT Outsourcing Companies
From now until the end of the year, IT outsourcing will remain a key strategy. Outsourcing helps businesses reduce costs, optimize resources, and quickly access advanced technologies. According to Grand View Research, the global IT outsourcing market was valued at $731 billion in 2023 and is projected to surpass $1 trillion by 2027, with a compound annual growth rate (CAGR) of over 8%.
In Vietnam alone, the Vietnam Software & IT Services Association (VINASA) reported that the country’s IT service exports in 2024 exceeded $4 billion, with IT outsourcing accounting for nearly 65%. This signals that Vietnam is becoming a prime destination for global tech projects.
To keep up with the trends, AEGONA highlights 5 IT outsourcing trends expected to accelerate by the end of 2025 — and based on those, suggests four updated business strategies to help Vietnamese firms stay ahead of the game.
Top 5 IT Outsourcing Trends Set to Surge by Late 2025
Here are five IT outsourcing trends forecasted to grow strongly through the end of 2025:
1. Integrating AI and Automation into IT Outsourcing Projects
AI is becoming a powerful assistant in software development projects. Businesses are no longer outsourcing just to build applications — they now expect their partners to integrate AI to enhance efficiency and user experience.
Examples include:
AI chatbots for 24/7 customer support
AI-driven user behavior analytics for smart recommendations
Robotic Process Automation (RPA) for repetitive tasks
According to McKinsey, companies applying AI can improve operational efficiency by 40% and reduce costs by up to 30%. This creates an opportunity for IT outsourcing providers to expand their consulting capabilities and offer end-to-end AI solutions.
2. Surge in Demand for Remote Staff and Niche Tech Talent (Staff Augmentation & Dedicated Teams)
Flexible models like Staff Augmentation (adding remote personnel) and Dedicated Teams (hiring full technical teams) are becoming increasingly popular — especially in the U.S., Europe, and Australia — due to companies needing to scale quickly without lengthy recruitment processes.
In Vietnam, IT companies such as FPT Software, KMS, Aegona, and NashTech are offering these services to hundreds of global clients, helping them save 50–70% compared to on-site hiring.
3. Vietnam Rising as an Attractive IT Outsourcing Hub in Asia
Alongside India and the Philippines, Vietnam is rapidly gaining ground in the IT outsourcing space thanks to key advantages:
Over 530,000 IT engineers and 50,000+ IT graduates annually
Young workforce with strong English proficiency
Costs 30–60% lower than U.S., Australian, and European markets
Reports from Deloitte and Tholons consistently rank Vietnam among the top 10 most attractive IT outsourcing destinations in the Asia-Pacific region.
4. Businesses Prioritize Security and International Compliance
Information security is becoming a critical factor when outsourcing software development. Clients now expect IT outsourcing partners to:
Comply with global standards such as ISO/IEC 27001, SOC 2, and GDPR
Maintain clear security policies and conduct regular security testing
Provide comprehensive data protection consulting
According to IBM's 2024 report, the average cost of a data breach is $4.45 million. Therefore, firms that invest in security are more likely to be selected by global clients.
5. Growing Adoption of Low-Code/No-Code Platforms
Small and medium-sized enterprises (SMEs) are increasingly turning to low-code/no-code platforms for faster product development and cost savings — especially for testing Minimum Viable Products (MVPs).
Popular platforms include:
Out Systems, Zoho Creator, Bubble, Appgyver
Can cut development time by up to 70% compared to traditional methods
Allow businesses to make post-delivery adjustments independently
IT outsourcing firms that can consult and deploy low-code/no-code solutions flexibly will gain a strong advantage among global SME clients.
4 Business Strategies for Vietnamese IT Outsourcing Firms
The IT outsourcing market is full of potential but fierce competition. Vietnamese outsourcing companies must redefine their roles and value. Don't just be a software contractor; aim to become a strategic partner for global businesses.
Here are 4 strategic directions to elevate your brand by 2025:
1. Focus on Full-Solution Consulting Instead of Just Coding
Clients today want partners who can provide strategic consulting and end-to-end implementation — not just coding on request. Offering full-scope consulting and development increases value, strengthens client retention, and boosts competitive edge.
2. Build Expertise in AI, Security, and System Integration
To align with digital transformation trends, IT outsourcing firms should develop specialized portfolios in AI chatbots, RPA, cybersecurity, and system integration (ERP, CRM, APIs, etc.) to attract global clients.
3. Communicate Professionally in English
Investing in English-language websites, technical blogs, and marketing materials boosts your professional image and helps you access markets in the U.S., Europe, and Japan.
4. Develop Industry-Specific (Vertical) Services
Focusing on industries like fintech, healthcare, retail, and logistics enables deeper understanding of business processes, gives you an edge in competitive bidding, and delivers long-term value to clients.
AEGONA – A Leading IT Outsourcing Provider in Vietnam
Standing alongside industry giants like FPT and TMA, Aegona is a trusted IT outsourcing company in Vietnam.
Our core services include:
Custom software development
IT staff augmentation
AI solution consulting and implementation (chatbots, assistants, recommendation engines)
ERP, CRM, and eCommerce system integration
With experienced engineers, Agile processes, fluent English communication, and ISO-certified security, Aegona has served clients from Japan, Singapore, Australia, and the U.S.
Aegona is more than just a software developer — we are a solution partner helping clients optimize performance, control costs, and achieve tangible business results.
Frequently Asked Questions
Why choose Aegona for IT outsourcing?
Aegona has established itself as one of Vietnam’s leading software outsourcing companies thanks to:
Flexible, Quality-Focused Models:
We offer two primary pricing models:
Project-based (fixed price per project): Ideal for clearly defined goals and scope.
Time & Material (T&M): Suitable for flexible, dynamic project requirements.
End-to-End Professional Process:
We offer consulting from analysis and design through development, testing, handover, and maintenance — ensuring quality at every step.
Transparent Cost Optimization:
Tips to control costs include:
Breaking projects into phases
Clearly defined work hours and deliverables
Flexible scope agreements to maintain budget control
How is Aegona’s outsourcing pricing calculated?
We apply two main pricing models tailored to project needs:
Model 1: Project-Based
Best for well-defined projects (e.g., an eCommerce website).
Example:
A 100M VND eCommerce website contract includes all stages from analysis to warranty. Payments can be split into milestones for flexible scope adjustment.
Model 2: Time & Material (T&M)
Charges based on actual working hours plus material costs (if any).
Example:
Developer: 300,000 VND/hour
Tester: 100,000 VND/hour
If both work 40 hours/month:
12M + 4M = 16M VND total monthly cost
What factors influence the final quote?
Here are 6 basic factors include:
Project size and complexity
Development platforms (web, mobile, AI, blockchain…)
Urgency and turnaround time
Post-delivery support (warranty, upgrades)
Integration & security needs (API, ERP, CRM, AI)
Technology stack (languages, frameworks)
Fnal Words,
By late 2025, IT outsourcing will evolve beyond task-based coding to strategic consulting, AI deployment, data security, and remote tech team building. This is a golden opportunity for Vietnamese firms to elevate their capabilities and claim their place in the global IT supply chain. It’s also the ideal time for international companies to find trusted, cost-efficient IT outsourcing partners in Southeast Asia.
Aegona Software Development Company
Fanpage: Aegona Software Company
Email: [email protected]
Phone: (+84) 28 7109 2939 – Hotline: (+84) 91 451 8869 | (+84) 83 940 5469
WhatsApp: (+84) 91 451 8869
Website: www.aegona.com | www.aegona.vn
Address: Orbital Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City
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